Customer Care

Talk to real people who know Polar products.

We manufacture, install and guarantee our windows and doors. For life.

When you buy windows or doors from Polar, you’re making an energy efficient choice that will save you money and last for years. Polar products exceed most industry efficiency ratings, so you add value to your home when you install Polar windows or doors.

You’ll experience helpful, friendly and knowledgeable staff every step of your journey. Our full service approach ensures you’ll always talk to real people who know our products and who will make sure you’re 100% satisfied with how they perform.

Four Steps to a More Comfortable Home

1. Free In-Home Consultation

We start with an in-home analysis and consultation so you understand your options and possibilities. Our sales representatives are renowned for their friendly, expert approach. If you’re interested in talking about what you need in a new window or door, let us know.

Book an Energy Consultation

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2. Custom Manufacturing

Next, we take your project specs and measurements and build exactly what you need. We’ll give you a detailed timeline so you’ll know when to expect delivery and installation.

Video Tour of our Manufacturing Facility

3. Installation

Our installation teams are one of our greatest assets. Because we install what we make ourselves, you have people who know Polar products installing them into your home. In the rare case of any issues, your installer can and will resolve the problem. We’ve developed state-of-the-art window replacement systems for every type of hinged, sliding or fixed mounting, so you’ll have a seamless transition from old windows to new.

Install windows year round, with the POLAR IGLOO:

  • encloses the workspace
  • minimizes heat loss during installation
  • keeps out wind and blowing snow
  • no additional installation fees

Book an Estimate

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4. After-Sales Care

All Polar products come with a lifetime warranty. But if you should ever need service, each Polar location has a complete service department so you’ll be able to reach someone on the phone—a real person, not an answering machine.

Polar Warranty | Contact a Customer Care Rep