Customer Testimonials

Our customers expect what we have always provided—the very highest standard of honesty, integrity, and professionalism. Our end-to-end customer service process is hands on, engaging, and reflects our passion for delivering the best product.


You were all terrific and we are very grateful for the polite salesmanship, the care and attention you paid to our house, our juniper bushes and us customers. And the windows and door look great!

As you know we became worried about having all of our windows replaced during this dramatic December cold snap, even despite Robin’s reassurances. However you guys were so efficient and careful and competent, and the experience was so painless for us, that we feel silly to have worried at all. If you can pull that off in tough, snowy, windy and cold conditions on two stories you can handle anything. You could not have done any better. Thanks again, and hats off to you. 

We would be happy recommend Polar Windows for such expert, painless and considerate installation. The windows and door quality seems perfect, and the sharp appearance basically sells itself, but we also already feel a comfort difference in the house and look forward to the advertised good performance of these windows year-round, for which we will definitely refer our friends and neighbours.

Best wishes for continued success in 2017.

Rick and Heather Berendt and family (Winnipeg, MB)


 

I have just had numerous windows installed in my house by Polar Windows. From the original phone call to the sales rep at the onset to the installers leaving my house I am more than pleased. Everything was dealt with in exemplary fashion and I would have no hesitation on referring Polar to anyone after my experience.

Alex B. (Winnipeg, MB)


Just had 2 Polar Windows installed. The workmanship on the Windows as well as the crew that did the install are all top notch. Great experience and would not hesitate to get more Windows from Polar. The salesman worked with us so we could get the Windows and kept us in the loop about the status. Will also recommend Polar to anyone who asks if we’ve had Windows installed.

Rhonda S. (Winnipeg, MB)


I have experience in the manufacturing of windows and doors, and know what I am talking about. So when it came to purchasing windows and doors for my home, I did not go to the builder base companies I’ve dealt with in the past, I went to Polar Windows because they are the best! Right from the start, they were a pleasure to deal with. From sales and selection, to the delivery and installation, they surpassed even my expectations. They helped me choose the right products and style for my home, and the installation crew was very professional and friendly. The final result is amazing and I recommend them to anyone!

Kevin N. (Winnipeg, MB)


Polar Windows replaced my entry way doors last summer and it was a great experience from start to finish. They were very knowledgeable and made great suggestions. The installation happened when they said it would, was extremely seamless and they left no mess. We are so pleased with the outcome. It looks great. I would definitely recommend Polar Windows.

Gillian M. (Winnipeg, MB)


We have installed Polar windows throughout our entire home and are extremely pleased with the windows themselves as well as the service that we received from the Polar team. We did our homework before choosing Polar and decided that Polar windows have superior construction and materials that translate into a very attractive, high quality appearance and effectiveness against heat and cold. Additionally, Polar Windows have a lifetime transferable warranty. For us that was critical. Finally the Polar team ensured that our install went without a hitch. Everyone we met during the process worked to ensure that we received the product that we had selected and that it was delivered and correctly installed on a timetable that worked for us. After the install was complete, our Polar sales agent kept in touch to ensure that everything was to our satisfaction. Consequently, we have recommended Polar windows to family and friends without reservation.

Riley D. (Winnipeg, MB)


I had several window companies provide me with a quote and Ian, from Polar, was by far the most knowledgeable and helpful. I would definitely recommend that everyone get a quote from Polar before making a window purchasing decision.

Justin G. (Winnipeg, MB)


I never said or wrote anything about our window yet because I wanted to see if it was a good one or not [We were fooled before] Anyway, from the salesman first – really informative and a nice guy, next the measuring – good guy again – then the installation. WOW!!!!! They took 5 hrs, worked the whole time, cleaned up after themselves, polite, professional and the window is beyond my expectations!! Ten star rating. Honestly, if you need windows call these guys first.

I. & N. Haig (Winnipeg, MB)


We had all of our windows replaced by Polar approx. 15 years ago. We have been extremely satisfied with them and we are glad we choose Polar. We recently wanted to replace two doors and again chose Polar. The doors are installed and although we had a slight issue, which was addressed in a very timely manner, we are again extremely happy with your product and are glad we chose Polar. Your products and service are great!

Bob D. (Winnipeg, MB)